Terms & Conditions

1. Acceptance of Terms

By accessing the Nexora Billings LLC website or requesting our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Our Services

Nexora Billings LLC provides computer repair and support, CCTV integration, and data backup and recovery services for residential and business customers. The exact scope, pricing, and requirements of a service may vary depending on the customer’s needs and the work involved.

3. Service Requests

Customers are responsible for providing accurate information about their equipment, systems, property, and service requirements. We may request additional information before confirming or beginning a service to properly understand the issue and determine the appropriate solution.

4. Service Estimates

Any estimate or quoted price provided before work begins is based on the information available at that time. If additional issues, parts, equipment, labor, or services are required, the final cost may differ from the original estimate. We will communicate significant changes whenever reasonably possible before proceeding.

5. Computer Repair & Support

Computer repair services may include troubleshooting, hardware repair, software configuration, system setup, maintenance, upgrades, and related technical assistance. Customers should maintain appropriate backups of important information before allowing work to be performed on their devices.

6. CCTV Integration

CCTV services may include camera installation, system configuration, integration, connectivity, and related technical support. Customers are responsible for ensuring that their use of surveillance equipment complies with applicable laws, regulations, property requirements, and privacy obligations.

7. Data Backup & Recovery

Data recovery does not guarantee that all lost, damaged, corrupted, or inaccessible data can be restored. Recovery results depend on the condition of the storage device, type of damage, and other technical factors. Customers are responsible for maintaining appropriate backups of important information.

8. Customer Responsibilities

Customers must provide reasonable access to equipment, systems, locations, accounts, or information required to perform an agreed service. Customers are responsible for providing accurate credentials and authorization where necessary and must not request work that violates applicable laws or the rights of others.

9. Payments

Customers agree to pay all applicable service charges, equipment costs, and other approved expenses according to the agreed payment terms. Failure to complete payment may result in delayed, suspended, or discontinued services.

10. Third-Party Products and Services

Some services may involve third-party hardware, software, hosting, internet connections, cloud platforms, or other products and services. Nexora Billings LLC is not responsible for interruptions, defects, policy changes, pricing changes, or failures caused by third-party providers.

11. Limitation of Liability

Nexora Billings LLC will provide services with reasonable care and professionalism. To the extent permitted by applicable law, we are not responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our services. Customers remain responsible for maintaining backups and securing their accounts and information.

12. Website Use

You agree to use our website lawfully and responsibly. You may not attempt to interfere with website operation, gain unauthorized access, introduce malicious code, or use the website in a manner that could damage our systems or affect other users.

13. Intellectual Property

All website content, including text, graphics, logos, branding, images, and other materials belonging to Nexora Billings LLC may not be copied, reproduced, modified, or distributed without prior written permission unless otherwise permitted by law.

14. Changes to These Terms

Nexora Billings LLC may update these Terms & Conditions from time to time. Changes will become effective when the revised terms are posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

15. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us:

Nexora Billings LLC
Email: info@nexorabillings.com